Customer Service


We welcome your reviews on the support we provide. They will help us to identify what we do well and what we could do better. If you have any comments on the support you have received, please feel free to write in the compliments register.

VFS would, of course, be keen to hear from you if you have received an outstanding service from a particular member of our team and would be further delighted to receive your recommendations.


VFS aims to provide an efficient service to its applicants. If you have a feedback / complaint, we would like to know about it as soon as possible.

Please write to you on: